What We Collect and Why We Collect It
We collect the information you give us when you create your account — your name, email address, phone number, and the payment method you choose, such as bKash, Nagad or Rocket. When you make a deposit or withdrawal, our system logs the transaction reference and wallet
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number to verify the transfer and keep your account balance accurate. We also collect device identifiers and session data automatically when you browse on mobile — this helps us detect unusual login attempts and keep your account from being accessed by anyone else. Cookies and similar
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tools record your preferences, such as your chosen language and last-visited section, so you do not have to reset them each time. We do not collect more than we need. We do not sell your personal data to advertisers or unrelated third parties. Data we hold
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about your payment activity — bKash wallet references, Nagad transaction IDs, Rocket transfer codes — is used only for processing your requests, resolving disputes and meeting any compliance obligations that apply in your eligible region. If you are in Bangladesh and local law affects what data
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we may hold or how long we hold it, those local rules take priority. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.